A SweepSouth Service In The Eyes Of A Customer – Our Commitment To You

A SweepSouth service is more than just your regular once-over cleaning job that gets completed with the sole purpose of dust-free counters. Why is that? Because our goal is about more than just getting a job done, it’s a promise we give to each and every customer – the promise rooted in the commitment that your expectations will be exceeded, and your heart will be filled with immense joy. 

Every opportunity we get to transform your home brings us joy too, because we know that the light of a clean home shines through in all aspects of life. If you’ve never experienced the magic of a SweepStar’s touch, we’ve jotted down just a few of the elements that comprise our commitment to you, and how they will benefit you and your loved ones. Don’t just take our word for it, keep reading to find out what others had to say about their SweepSouth experiences. 

If you’ve experienced the bliss of a SweepSouth service before, keep reading to find out how you can stand a chance to WIN a R5,000 Takealot voucher by sharing your review. If not, book a cleaning service and find out what all the fuss is about. 

Commitment To Professionalism 

In order for the highest level of professionalism to be reflected in your home, we ensure that all SweepStars are vetted and constantly reviewed to meet specific standards. They’re also highly experienced in delivering top-notch cleaning solutions that meet the unique needs of our customers. 

A key factor of professionalism is transparency, and we pride ourselves on always being available to answer any questions or concerns our customers may have. We understand the importance of clean living in our own living and work spaces, which is why we’re constantly raising the bar and delivering services that tick all the boxes and more. 

Customer Review

“I used SweepSouth for the first time and was pleasantly surprised. Their app and website are very user-friendly, their staff very professional and on time and the cleaning was superb! I can definitely recommend SweepSouth” – Mandi S.

Commitment To Reliability

When speaking of reliability, we first look to the value we place on maintaining long-term relationships with our customers. We understand that building a reliable team is key to nurturing that bond, and ensuring it flourishes in the future. That’s why we make it our top priority to deliver dependable and consistent cleaning solutions every time. 

If for some reason your chosen SweepStar has an emergency and needs to cancel, we match you with an equally capable replacement. If you’d prefer to choose someone new yourself, you have that option too. Another option you have for emergencies of your own is our popular same-day service. Book any time before 11:00 and you’ll be able to have a SweepStar at your house on that very same day. Whether you need weekly, bi-weekly, or monthly cleaning services, you can count on us to show up on time and deliver the high-quality cleaning solutions you deserve. 

Customer Review

“Super efficient – and so professional. The SweepStar we had cleaned my home so well, she was so professional and so friendly! The app was so easy to use and super responsive to any feedback, or having to change my SweepStar if the other wasn’t available! I was impressed and definitely recommend using it! It’s safer than having to get someone privately! Thank you once again!” – Denique M.

Commitment To Quality

The level of quality we strive for is one that sets us apart, and has earned us the reputation of being South Africa’s #1 cleaning services company. Every SweepStar that you’ll be able to connect with on the app or website is an expert at what they do, and they use only the latest and most effective cleaning methods and techniques to ensure that every surface and corner of your home or office is spotless and sanitised. 

They take great pride in our attention to detail, often doing more than what is required. Our guarantee is that your space will be cleaned to perfection every time. With our reliable and professional services, you can rest assured that your space will be in great hands.

Customer Review 

“I am very happy with SweepSouth! It is such a seamless experience from the start all the way to the cleaning. I am grateful for my SweepStar, Levinah. She always goes above and beyond which makes cleaning one less thing to worry about.” – Jacob C.

Commitment To Trust

We understand that inviting someone into your home or office to clean requires a great deal of trust, and we take that responsibility very seriously. Due to the nature of the company, we prioritise trust and dependability above all else before bookings are made. All SweepStars are thoroughly vetted and background checked to ensure your safety and security. You’ll also find that their profiles state their capabilities of working with animals, as well as possible childcare, if that puts your mind at ease.

Once a booking is complete, you, as the customer, will get to rate and review your SweepStar, and leave comments for future customers to review. This gives you the reassurance that SweepStars have been welcomed into and performed excellent jobs at many other homes before arriving at yours. When you choose SweepSouth, you can trust that you are in good hands.

Customer Review 

“I have met such lovely people working with SweepSouth and heartily recommend their services. Through the service, I’ve met a wonderful lady who always arrives with a smile and leaves my home spotlessly clean.” – Michelle H.

Commitment To Affordability

The founders of SweepSouth had two main goals in mind, amongst others, when building the platform – expert cleaning services at affordable rates for as many as possible, and job creation with a sustainable income for domestic workers countrywide. Balancing these two is a tricky task, but we always do our best to keep everyone’s budgets in mind. 

We believe that a clean and comfortable space should be accessible to everyone, regardless of their budget. That’s why we offer competitive and affordable pricing without compromising on the quality of our services. Added to this, these are the other ways we help you save and earn back:

  • Minimum booking hours – Bookings for as little as 3 hours are able to be made for quick, convenient services.
  • Recurring bookings – The more frequently you book, the more you save. 
  • Monthly rewards – Even a single booking gets you access to great discounts and vouchers from our partners, but more bookings mean more rewards.
  • Refer and earn – Refer your friends and family to SweepSouth, and if they book, you’ll get R75 SweepCred to use for future bookings, and they’ll get R75 off their first service. 

Customer Review

“SweepSouth is truly an amazing business. Well priced. Efficient and friendly service. Our SweepStar Doreen was an absolute treasure to have working in our home. I would recommend this business to anyone in need. You can book a clean in advance or at short notice. Thank you SweepSouth our home looks amazing.” – Neo N. 

Have Your Say And WIN!

One of the main driving factors of inspiration we thrive on at SweepSouth is your feedback. We love hearing about your experiences and taking them into consideration wherever possible. Share your SweepSouth experience by clicking on the link below and you could find yourself walking away with a R5,000 Takealot voucher!

Have Your Say & WIN

Conclusion  

The values mentioned above are at the centre of everything we do at SweepSouth. Our commitment to you has brought us to a point where every cleaning service delivered echoes our name in the evident results, and it is that same commitment that continues to drive us forward in unity with you, to deliver nothing less than what you deserve. When choosing SweepSouth, you’re choosing a family that’s by your side through every season.

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